Our team of technical experts acts as a first line of defense for your mobile device users and IT administrators. All technical support staff have real-life experience in setting up, configuring and managing mobility infrastructures and are ideally positioned to quickly understand your specific environment and get your users up and running again.
Whatever your choice of device
We are able to support all the most popular device types and Mobility servers including:
Proactive and Reactive Support
It's vital that any problems with your mobility infrastructure are resolved as quickly as possible. It's even more important however to help prevent those problems occuring in the first place, this is why we offer a complementary mix of proactive and reactive support that gives your users and system adminstrators the best experience of business mobility.
Solid Service Levels
Support services are backed up by service level agreements and we offer a variety of plans ranging from standard business hours support to gold 24/7 support with escalation routes to device manufacturers and application vendors. All services are offered in English, French, Dutch, German and Spanish.